Shipping Policy

At Elk Notebook, we understand the excitement of receiving your carefully crafted leather notebooks promptly. Here's everything you need to know about our shipping policy:

Free and Swift Delivery:

  • We offer free shipping on all orders from those listed countries: the United States(Mainland), Canada, the United Kingdom, Germany, France, Italy, Australia, and New Zealand.
  • Our team works diligently to process and dispatch your order swiftly, ensuring it reaches you in the shortest possible time

Processing Time:

  • Orders are typically processed within 1-2 business days after payment is confirmed.
  • Custom Orders are  typically processed within 4-5 business days after payment is confirmed.

Shipping Time:

  • Shipping Time: Delivery times vary depending on the destination and shipping service:
  • United States:
Standard Shipping: 10-15  business days
Expedited Shipping: 3-5  business days
  •  Canada & Australia & New Zealand:
Standard Shipping: 15-25   business days
Expedited Shipping: 3-5   business days
  •  Europe( UK Germany France & Others):
Standard Shipping: 15-30   business days
Expedited Shipping: 3-5   business days

Order Delay

  • Potential Delays: Customs procedures vary, and during the holiday season, tight flights and increased package volumes can lead to delays.
  • Additional Time: Allow for extra time for customs inspections, which can impact the estimated delivery window.

Order Changes:

  • If you need to modify your order, please ensure to request changes before the order is marked as shipped. Once shipped, alterations become challenging.

Order Tracking:

  • Once your order is shipped, you will receive a shipping confirmation email with a tracking number. You can track the progress of your shipment through our website.

Shipping Partners:

  • We partner with reliable shipping carriers: USPS UPS Fedex and EMS to ensure the safe and secure delivery of your Elk Notebook.

Shipping Restrictions:

  • Please note that we currently ship within North America, Europe, Australia & New Zealand. For shipping outside these areas, please contact our customer service for assistance.

Customs and Duties:

  • International customers are responsible for any customs or import duties applicable in their respective countries.

Address Accuracy:

  • Ensure the accuracy of your shipping address to avoid delays. Elk Notebook is not responsible for orders delivered to incorrect or undeliverable addresses provided by the customer.

Contact Us:

  • If you have any questions or concerns regarding your order, please reach out to our customer service team at hello@elknotebook.com or through our Contact Us page.

Thank you for choosing Elk Notebook. Your satisfaction is our priority, and we strive to make your shopping experience as delightful as the notebooks you'll soon be holding in your hands.