Returns & Exchanges

At Elk Notebook, we are committed to ensuring your satisfaction at every step of your journey. Please review our Returns & Exchanges Policy, which comes with our Full Lifetime Quality Guarantee:

30-Day Return Policy:

• Eligible items can be returned within 30 days from the date of delivery.

Conditions for Returns:

• The item must be unused, in its original packaging, and in the same condition as when you received it.

Custom Orders:

• Custom orders are non-returnable due to their unique, made-to-order nature.

Order Cancellation:

• Orders can be canceled before they are marked as shipped.
• To cancel an order, please contact our customer service team immediately with your order number.

Return Shipping:

• Customers are responsible for the cost of return shipping unless the return is due to a product defect or an error on our part.

Refund Process:

• Once we receive the returned item and it meets our conditions, a refund will be initiated to the original payment method.

Exchanges:

• For exchanges, initiate a return as per the above process and place a new order for the desired item.

Damaged or Defective Items:

• If you receive a damaged or defective item, please contact us immediately with photos of the product and packaging.

Full Lifetime Quality Guarantee:

• Our commitment to your satisfaction extends beyond the 30-day return period. We proudly offer a Full Lifetime Quality Guarantee on our products. If you encounter any craftsmanship or quality issues throughout the life of your Elk Notebook, contact us, and we will address it promptly.

Contact Us:

• If you have any questions or concerns regarding returns, exchanges, or our Full Lifetime Quality Guarantee, please reach out to our customer service team at through our Contact Us page.

Thank you for choosing Elk Notebook, where quality, craftsmanship, and your lasting satisfaction are at the heart of everything we do.